Art Therapy Creating, viewing and talking about art to provide a way to cope with difficult thoughts, such as a new diagnosis, or address traumatic experiences.

Assisted Living Provided at homeOffers ongoing help with daily activities that can include personal grooming, transferring, dressing, bathing, meals, ventilator and tracheotomy services.

Assistive Equipment Provides aids for daily living. Includes devices such as cognitive/learning aids, control and signaling aids, hearing aids, mobility aids, seating devices, speech aids.

Attendant Service (In-Home) Provided at homeOffers ongoing help with daily activities that can include personal grooming, transferring, dressing, bathing, meals, ventilator and tracheotomy services.

Caregiver Support Provides one on one guidance to address the unique challenges of caring for a loved one or family member. May focus on practical caregiving skills, understanding medical needs, or navigating available resources.

Central Intake Provided at homeA referral that is submitted to a Central Intake team. Central Intake calls, screens and routes the referral to its final target service.

Community Centre Facilitates activities in a supported setting such as recreation, fitness, social, educational programs and events. Specialized programs in post-rehabilitation, chronic disease management, and nutrition education may also be available. Usually membership based.

Drop-In Centre A friendly environment where people can go to obtain food and other services. Does not provide temporary residence.

Friendly Visiting Provided at homeOffers no charge visiting companionship such as conversation, reading, games, or crafts, while providing a safety check. The contact may be face-to-face at the client's home or through a phone call.

Group Dining Serves nutritionally balanced lunches, or dinners, in a social group environment.

Health Education Class (Virtual) Provided at homeProvides online education sessions related to a specific health category or concern.

Health Education Classes Provides education to participants to make choices that may improve wellness or reduce risks of disease. May focus on specific diseases or specific lifestyle issues (e.g. healthy eating).

Hospice Care (In-Home) Provided at homeStaff from multiple health disciplines provide health care, emotional and practical support to those with a life-threatening or terminal illness.

Housekeeping Provided at homeOffers assistance with routine household activities such as light house cleaning, laundry, ironing, and preparing meals.

Individual/ Family Counselling Guidance or advice aimed at better managing a challenging situation or to resolve personal problems. Includes mental health and addictions counselling.

Meals on Wheels Provided at homeDelivers a nutritionally balanced noon hour hot meal by volunteers who provide a social contact and a safety check for the client. Special diets may be accommodated. Frozen meals may be available.

Personal Support Services Provided at homeHelp with a range of essential daily activities that help maintain physical well-being. Includes washing and bathing, mouth and hair care. Help with transferring to chairs, dressing, eating, and toileting.

Residential Hospice Improves quality of life for people living with life-limiting illness in a residential facility that feels like home. Care includes symptom management, social, spiritual, and family support.

Respite Care (In-Home) Provided at homeProvides temporary relief from caregiving role, reducing stress.

Retirement Home Description goes here

Seniors Gentle Exercise Class Provides group exercise classes, typically one hour in length, to improve strength and balance. Education provided to reduce risk of falls.

Shopping Assistance Provided at homeProvides accompanied assistance with shopping and errands.

Social Activity Social programs that help keep people engaged with their friends or community. Activities are usually 1-3 hours and are often recreational. Programs may be offered virtually.

Supplies Delivery Provided at homeHome delivery of essential supplies such as groceries and medications.

Support Group (Virtual) Provided at homeOnline or phone-based meetings where members provide each other help for a particular life challenge. Often involves relating personal experiences and providing sympathetic understanding. May be clinician or volunteer-led.

Supportive Housing Provides support with personal care and activities of daily living in a 24 hour facility setting.

Telephone Reassurance & Safety Checks Provided at homeProvides regularly scheduled phone calls to ensure the safety for those with health issues or who experience loneliness or depression.